Privacy policy

This Privacy Policy describes how NovaStraps (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website.

1. Personal Information We Collect

When you visit our site, we automatically collect certain information about your device, including your browser, IP address, time zone, and some cookies installed on your device.

Additionally, when you make a purchase, we collect information such as your name, billing and shipping address, payment details, email, and phone number.

2. How We Use Your Information

We use the information we collect to:

  • Fulfill your orders
  • Process payments
  • Send order confirmations and shipping updates
  • Communicate with you about your order or promotions
  • Prevent fraud and ensure security
  • Improve our website and user experience

3. Sharing Your Information

We do not sell or rent your personal information. We only share your data with third-party services necessary for fulfilling your order (such as Shopify, payment processors, or shipping providers).

4. Data Retention

We keep your order information for our records unless and until you ask us to delete it.

5. Your Rights

If you are a European resident, you have the right to access the personal data we hold about you and to ask for it to be corrected, updated, or deleted. To exercise this right, contact us at support@novastraps.com.

6. Cookies

Our site uses cookies to enhance your experience and gather data about site traffic and interactions. You can disable cookies via your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons.

8. Contact Us

For more information about our privacy practices, or if you have questions, please contact us at support@novastraps.com.